Our boots are customized and realized according to the request of every single customer, thus, dealing with made to measure articles, it is unfortunately not possible to request the return and refund of your order. For this reason we kindly invite you to be sure about the selected sizes before placing your order, we can support you via chat, whatsapp or email if you have any doubts or specific needs.
As soon as you receive your package, if you are not satisfied with the measurements that you indicated in your order, you can contact us in order to evaluate the possibility of using our Paid Rework Service.
I purchased the Teti in tan and Cosmea in dark brown leather. The lady was incredibly helpful with ensuring that my measurements were correct. She remarked that I may have been mistaken on the length and she was correct. The boots came a lot quicker than expected. I was quite surprised. The packaging was lovely. The boots were a dream. For the first time in decades I was able to push my feet into a boot and zip it all the way up. Priceless!! They are gorgeous, classic and the colours are true to the photos on the website. I highly recommend this company and will not hesitate to buy from them again. Thank you Fillies & Boots!!!
Ho preso i Teti quasi “costretta” non potendo per un periodo usare i tacchi alti dei miei adorati Ribes.. ero molto ansiosa di vedere come stessero indossati e devo dire che stanno benissimo! La pianta è di una comodità esagerata e il tacco anche se basso slancia comunque la figura e ci si cammina molto bene, anche su terreni un po’ più “accidentati”. Ovviamente calzano perfettamente sul polpaccio ma non avevo dubbi avendo già altri fillies. Li ho presi in suede nero e sono soddisfattissima del mio acquisto; li consiglio vivamente.
Great service and very good product. It fits perfectly. I always had problems in finding the boots due to the chunky calf. Fillies and Boots solved my problem. Great customers service.