Fillies Care
Pay in 3 convenient installments of 33€ with no interest using PayPal or Klarna.
100% custom-made
Handmade in Italy
Premium Leather
After your order confirmation, we'll contact you to make sure the measurements you chose are the perfect fit for you.
Ready in 3 weeks
I tuoi stivali Fillies ti accompagneranno nelle tue giornate, saranno i tuoi alleati per creare look fantastici. Finita la stagione prima di riporli nell'armadio regalagli una coccola per averli di nuovo perfetti e lucenti la prossima volta che vorrai indossarli.
Con la Fillies Care ci occuperemo della Suola, sostituendola con una nuova, li rimetteremo in Forma e daremo al Pellame la sua lucentezza originaria. Saranno semplicemente perfetti, come nuovi.
FIT GUARANTEED
At Fillies & Boots, we want your boots to fit perfectly.
That's why, if they don't fit exactly as you expected upon arrival, you can purchase our Refitting Service within 2 weeks: we can adjust the foot size, calf width, or the height of the boot.
If you purchase the Refitting Service within 14 days of delivery, you'll receive a €99 voucher to use on a future order. A true fit guarantee, with no risks.
SHIPPING
Estimated production time: approximately 3 weeks.
Production times are estimative and only indicative. They may be substantially extended during particular periods of the year (promotions, holidays) and when demand is very high.
You will be notified with a tracking code as soon as your order will be ready for shipment.
- Delivery to Italy: Free
- Rest of the world: depending on destinationAny import taxes, custom duty fees and VAT incurred by shipping to UK and extra EU addresses are the responsibility of the customer and they will be due to the courier at the time of the delivery.
Click here to get more information about our shipping policy or write us if you have further requests.
RETURNS
Because each pair is handcrafted exclusively for you, we cannot accept returns. But you're fully supported: we will guide you with clear video tutorials and, most importantly, we personally confirm your measurements via WhatsApp before crafting begins - this is your moment to ask questions or change anything.
Then if adjustments are needed within 2 weeks of delivery, you can use our Paid Rework Service (credited as a voucher toward your next pair).
Thousands of women have trusted us over the years and are now happily wearing their boots—and so will you.
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Designed for your comfort
Tap a point on the boot
Each point tells the story of a feature that makes our boots unique: made-to-measure fit, all-over leather and premium soles.
The women who chose their custom fit boots
Frequently Asked Questions
Our team of modelists and artisans makes sure that all the available styles are ready to be customized with the different calf measures - both circumference and height - we get from our clients. In this way, we ensure that every single pair of our boots will perfectly fit the calves they are created for, whether they are thin or bigger.
All our boots are made from high quality leather, from the upper to the lining. Also our outsoles are made from high quality leather, some of them with antislip rubber insert, coming from the best suppliers in our manufacturing district. This is crucial to us in order to ensure the best quality of our products.
All of our products are crafted in Italy, in the shoes manufacturing district close to Naples. Naples has been home for shoes craftsmanship tradition since decades, and we are proud that our factory is a family-own business that takes care of every single pair of boots created.
Your satisfaction is really important to us, and we do all our best to create boots that perfectly fit your calf. Since all our boots are made to measure, returns are not allowed. We are always at your disposal for every doubt about the calf and foot sizing, and we ask you to carefully read our guides to get the right measures.
If you are not satisfied with your order you can contact us in order to evaluate the possibility of using our Paid Rework Service, having the price you pay for it back with a voucher on your next order.
If you received boots with calf or foot measures that are different from the order you placed we will immediately manage a return at our expenses. You can send us an email at help@filliesandboots.com to ask for the return and exchange of the wrong product.