Frequent Questions

Products

Orders and Payment

Shipping

Estimated production time is about 3 weeks, as soon as your order will be ready delivery will take between 1-5 business days depending on your location, you can check the country list on our shipping page. You'll be able to track your package by using the Shipping Confirmation email that we send as soon as your order leaves our factory.

Returns

Your satisfaction is really important to us, and we do all our best to create boots that perfectly fit your calf. Since all our boots are made to measure, returns are not allowed. We are always at your disposal for every doubt about the calf and foot sizing, and we ask you to carefully read our guides to get the right measures.

If you are not satisfied with your order you can contact us in order to evaluate the possibility of using our Paid Rework Service, having the price you pay for it back with a voucher on your next order.

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