Rework Service

+10.500 Happy Clients
99€

After your order confirmation we'll contact you to make sure the measures you chose are the best fit for you

100% Made in Italy
Free Shipping to Italy

Our Rework Service is designed for Fillies boots that need a small modification on the fit.

  • As soon as we receive the boots in our laboratory, we will be able to evaluate the type of intervention required to adapt the fit of the shaft of your Fillies boots to your needs
  • Our artisans will take care of them and they will come back to you perfect to be worn again
  • For Italy: the price you see is inclusive of the costs for return - via a prepaid label - and new shipment to you
  • For the EU: the price includes only the costs of re-sending, but not of the return costs, to be paid by the customer
  • For extra-EU: please contact Customer Service on Whatsapp to evaluate the feasibility of the Service and the costs.
  •  

    If you buy the Rework Service within two weeks from receiving your order you will get a 99€ voucher* to be spent on the purchase of a new pair of boots.

    *The voucher is valid for one year from the purchase of the Rework service and cannot be combined with other promotions.

      Estimated production time: approximately 3 weeks. 

      Production times are estimative and only indicative. They may be substantially extended during particular periods of the year (promotions, holidays) and when demand is very high

      You will be notified with a tracking code as soon as your order will be ready for shipment. 

      • Delivery to Italy: Free
      • Rest of the world: depending on destination

      Any import taxes, custom duty fees and VAT incurred by shipping to UK and extra EU addresses are the responsibility of the customer and they will be due to the courier at the time of the delivery. Deliveries to USA do not incur in these extra costs. 

      Click here to get more information about our shipping policy or write us if you have further requests.

      Our boots are customized and realized according to the request of every single customer, thus, dealing with made to measure articles, it is unfortunately not possible to request the return and refund of your order. For this reason we kindly invite you to be sure about the selected sizes before placing your order, we can support you via chat, whatsapp or email if you have any doubts or specific needs.

      As soon as you receive your package, if you are not satisfied with the measurements that you indicated in your order, you can contact us in order to evaluate the possibility of using our Paid Rework Service.

      Customer Reviews

      Based on 2 reviews
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      L
      LAURA P.
      Rilavorazione splendida!

      Anni fa avevo comprato il mio primo paio di stivali, ma purtroppo avevo preso male la misura e mi andavano comunque stretti. Con una cifra irrisoria, i miei bellissimi stivali sono stati rilavorati e ora posso indossarli alla perfezione!

      G
      Greta C.
      Bravi!

      Mi sono trovata molto bene sia col procedimento di richiesta rilavorazione, sia col risultato finale. Complimenti ancora una volta a tutto il team F&B.

      Designed for your comfort

      The finest leather
      Our smooth calfskin leather comes from the most valuable leather in Italy. It is the one that undergoes the least processing, in fact any veining is a guarantee of natural quality. It guarantees the maximum comfort for your feet and the boots last longer.
      The softest leather insole
      Made with the softest leather, our insoles are the detail which makes these boots the most comfortable to wear all day long. It’s the lightest and most flexible choice you can make if you want to combine both classical style boots and comfort.
      Leather sole
      Made with real leather, our soles respect and pay homage to tradition. They’re made from the best leather for a superior durability and they’re characterized by a non-slip rubber insert for maximum comfort everyday wherever you are.
      Leather lining
      Made with the softest nappa leather, our leather lining is soft to the touch and it’s crafted to keep your feet warm all day long. We believe boots must be elegant and classy but your comfort really matters, that’s why we chose the softest napa leather.
      Internal zip fastening
      These slip on boots are easy to wear and thanks to the internal half zip fastening the fit will be perfect for you. No more calf squeezing, your new boots will fit like a glove and once you get the zipper up you’ll realize the real meaning of custom made.
      Comfortable heels
      We wanted your boots to be extremely comfortable, that’s why we designed them carefully and tested them for weeks before choosing the perfect heels. So the boots are classy yet extra comfortable to match your everyday looks.
      The finest leather
      Our smooth calfskin leather comes from the most valuable leather in Italy. It is the one that undergoes the least processing, in fact any veining is a guarantee of natural quality. It guarantees the maximum comfort for your feet and the boots last longer.
      The softest leather insole
      Made with the softest leather, our insoles are the detail which makes these boots the most comfortable to wear all day long. It’s the lightest and most flexible choice you can make if you want to combine both classical style boots and comfort.
      Leather sole
      Made with real leather, our soles respect and pay homage to tradition. They’re made from the best leather for a superior durability and they’re characterized by a non-slip rubber insert for maximum comfort everyday wherever you are.
      Leather lining
      Made with the softest nappa leather, our leather lining is soft to the touch and it’s crafted to keep your feet warm all day long. We believe boots must be elegant and classy but your comfort really matters, that’s why we chose the softest napa leather.
      Internal zip fastening
      These slip on boots are easy to wear and thanks to the internal half zip fastening the fit will be perfect for you. No more calf squeezing, your new boots will fit like a glove and once you get the zipper up you’ll realize the real meaning of custom made.
      Comfortable heels
      We wanted your boots to be extremely comfortable, that’s why we designed them carefully and tested them for weeks before choosing the perfect heels. So the boots are classy yet extra comfortable to match your everyday looks.

      A new way to choose the perfect boots

      Custom fitted
      No more calf squeezing nor praying. Your new boots will fit perfectly since they’re custom made based on your exact measurements.
      Maximum comfort
      They’re designed for extreme comfort all day long. The finest and softest leather will be like a hug for your feet.
      Last longer
      The high quality leather and the artisanal production make them less prone to wear and tear resulting in boots that look and feel fresh for longer.
      Custom fitted
      No more calf squeezing nor praying. Your new boots will fit perfectly since they’re custom made based on your exact measurements.
      +
      Maximum comfort
      They’re designed for extreme comfort all day long. The finest and softest leather will be like a hug for your feet.
      +
      Last longer
      The high quality leather and the artisanal production make them less prone to wear and tear resulting in boots that look and feel fresh for longer.
      +

      Customer Reviews

      Based on 2 reviews
      50%
      (1)
      50%
      (1)
      0%
      (0)
      0%
      (0)
      0%
      (0)
      L
      LAURA P.
      Rilavorazione splendida!

      Anni fa avevo comprato il mio primo paio di stivali, ma purtroppo avevo preso male la misura e mi andavano comunque stretti. Con una cifra irrisoria, i miei bellissimi stivali sono stati rilavorati e ora posso indossarli alla perfezione!

      G
      Greta C.
      Bravi!

      Mi sono trovata molto bene sia col procedimento di richiesta rilavorazione, sia col risultato finale. Complimenti ancora una volta a tutto il team F&B.

      They’ll be with you for many years to come

      If you know how to take care of them they’ll look and feel fresh for longer. Keep your new boots in the dust bag you’ll receive and when needed use a brush with natural fiber bristles to clean them. 


      What if your boots need some rework in the future?

      We’ve got you covered. Now there’s a new service available which allows you to send us your custom made boots and we’ll adapt them according to your new needs. 

      For example, if after some years since you bought your made to measure boots you need to enlarge or tighten them for whatever reason, we’ve got your back. What you need to do is send a message and we’ll get back to you in a few minutes with all the details.

      Worried about the fit or need advice?

      We're here to help
      Our support team is standing by to help you with any questions or fitting questions you might have.
      Send us a message
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